Privacy Policy

This Privacy Policy applies to personal information collected through luxoreclipsecamp.tours, our contact forms, reservation process, traveler-information forms, email communications and travel services.

References to “Luxor Eclipse Camp,” “we,” “our” or “us” mean the team responsible for organizing and operating the services advertised under the Luxor Eclipse Camp name.

Luxor Eclipse Camp is responsible for deciding how personal information collected directly through this website is used, subject to the roles of independent hotels, cruise operators, airlines, payment providers and other suppliers.

The information we collect depends on how you interact with us and which services you request.

We may use personal information for the following purposes:

• Responding to questions and providing information about our packages.
• Creating, confirming and managing reservations.
• Calculating deposits, balances and child pricing.
• Arranging hotels, cruises, transfers, domestic flights, sightseeing and camp access.
• Communicating itinerary updates, payment reminders and travel instructions.
• Preparing passenger lists, room allocations, tickets and supplier reservations.
• Supporting dietary, accessibility, medical and emergency requirements.
• Managing cancellations, refunds, complaints and customer-support requests.
• Protecting website security and preventing fraud, abuse or unauthorized activity.
• Complying with accounting, tax, legal, regulatory and law-enforcement obligations.
• Improving our website, services, communication and guest experience.
• Sending promotional messages only where permitted and with an appropriate opportunity to unsubscribe.

Where data-protection law requires us to identify a legal basis, we may rely on one or more of the following:

Where you voluntarily provide health, dietary or accessibility information, we use it only to support your request and trip arrangements. Where required by law, we rely on your explicit consent or another permitted legal basis.

We share personal information only when reasonably necessary to provide a requested service, operate the website, protect people or meet legal obligations.

• Hotels and cruise operators for accommodation, room and cabin arrangements.
• Airlines and transport providers for flights, airport transfers and daily transportation.
• Guides, camp operators and event staff for sightseeing, admission and event operations.
• Medical, safety and emergency providers where needed to support health or safety.
• Payment processors and banks for deposits, balances, refunds and fraud prevention.
• Website, hosting, email and technology providers that process information on our behalf.
• Professional advisers such as accountants, legal advisers, auditors or insurers.
• Government or legal authorities where disclosure is required or lawfully requested.
• A business successor in connection with a lawful merger, reorganization or transfer of the business, subject to appropriate safeguards.

Suppliers may process personal information under their own privacy policies when they act as independent service providers.

Online payments may be processed by an independent payment provider, such as PayPal or another provider displayed during checkout.

Payment providers may collect card, bank, billing, fraud-prevention and transaction information directly under their own privacy policies and security procedures.

Luxor Eclipse Camp does not intentionally receive or store your complete payment-card number or card security code when payment is handled through an independent hosted payment service.

We may retain limited transaction records, such as the payer’s name, email, payment amount, date, currency, transaction reference, payment status and refund history.

Our website may use cookies, local storage, server logs and similar technologies to:

• Keep the website secure and functioning correctly.
• Remember preferences and form-related settings.
• Measure website performance and diagnose errors.
• Understand how visitors use pages and content.
• Measure advertising effectiveness where permitted and appropriately configured.

Some technologies are necessary for the website to operate. Where required, non-essential cookies will be used based on your consent or available privacy preferences.

You may also control cookies through your browser settings. Blocking some necessary technologies may affect website functionality.

Luxor Eclipse Camp operates in Egypt and welcomes travelers from different countries. Your personal information may therefore be accessed, stored or processed in Egypt and other countries where our suppliers or technology providers operate.

Data-protection standards may differ between countries. Where required by applicable law, we seek to use suitable contractual, organizational or other recognized safeguards for international transfers.

Information required by a hotel, cruise, airline or other travel supplier may be transferred to the country in which that supplier operates or provides the service.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including customer support, legal, tax, accounting, security and dispute-resolution requirements.

Information may be retained for longer where necessary to establish, exercise or defend legal claims, comply with a lawful preservation request or resolve an active dispute.

Depending on where you live and which laws apply, you may have the right to:

To submit a request, email:

Please write “Privacy Rights Request” in the subject line and describe the request clearly. We may request reasonable information to verify your identity and protect your account.

Authorized representatives may submit requests where permitted by applicable law, but we may require evidence of their authority and direct identity verification from the traveler.

This section applies to the extent that California privacy law applies to Luxor Eclipse Camp and to the personal information concerned.

California residents may have rights to request information about categories and specific pieces of personal information collected, request correction or deletion, and receive information about relevant disclosures.

California law may also provide rights to opt out of a sale or certain forms of sharing, limit certain uses of sensitive personal information, and receive equal service without unlawful discrimination for exercising privacy rights.

To make a California privacy request, email info@luxoreclipsecamp.tours with the subject “California Privacy Request.”

Our website and booking forms are intended for adults who are legally able to make travel arrangements. Children should not submit a reservation or provide personal information directly without a parent or legal guardian.

Where a reservation includes a child, the accompanying parent, guardian or authorized adult must provide the child’s information and confirm that they have authority to do so.

We use children’s information only where reasonably needed to calculate pricing, arrange accommodation and transport, issue travel documents, support safety or provide the purchased service.

A parent or guardian may contact us to request access to, correction of or deletion of a child’s information, subject to legal and operational requirements.

We use reasonable administrative, organizational and technical measures designed to protect personal information against unauthorized access, loss, alteration, misuse or disclosure.

These measures may include access controls, secure accounts, encrypted website connections, software updates, backups, security monitoring, restricted access to traveler documents and staff instructions.

No website, email system, internet transmission or storage service can be guaranteed to be completely secure. Please avoid sending highly sensitive information through ordinary email unless we specifically instruct you to do so.

If we become aware of a personal-data incident, we will investigate and take appropriate steps, including notifications where required by law.

Our website may contain links to payment providers, hotels, cruises, airlines, maps, social platforms or other third-party websites.

We do not control the privacy or security practices of independent websites. Please review the relevant third party’s privacy policy before providing information directly to it.

We may send service-related communications required for your inquiry or reservation, including confirmations, payment notices, itinerary changes, safety information and traveler instructions.

Promotional marketing is separate from essential service messages. Where required, we send marketing only with appropriate permission or another lawful basis.

You may unsubscribe from promotional emails by using the unsubscribe method in the message or contacting us. Unsubscribing from marketing does not prevent essential communications about an active reservation.

We may update this Privacy Policy when our services, technology, suppliers or legal obligations change.

The latest version will be published on this page with a revised “Last updated” date. Where a change materially affects how existing customer information is used, we may provide an additional notice where appropriate.